Marina service technicians working on sailboats for the Atlantis Marina service marketplace

Marina Service Marketplace

Facility-approved services, presented like a trusted marina amenity.

Give boaters one official place to request catering, maintenance, cleaning, detailing, provisioning, captains, repairs, and every contractor the facility has approved.

Approved vendor desk

Sunset Isle Marina

Live catalog

Maintenance

Published to boaters

Quote required

Detailing

Published to boaters

Next-day slots

Catering

Published to boaters

Event requests

18

services

9

approved vendors

4

request paths

Service categories

Turn trusted local contractors into a polished marina service network.

Maintenance & Repair

Approved mobile mechanics, electrical work, canvas repair, bottom cleaning, and seasonal punch-list service.

Cleaning & Detailing

Washdowns, interior cleaning, brightwork, ceramic coating, and recurring vessel care plans from providers the facility trusts.

Catering & Events

Facility-approved onboard catering, dockside events, provisioning, ice, beverage service, and special requests.

Fuel, Pump-Out & Utilities

Fuel dock requests, pump-out scheduling, shore power checks, water follow-up, and metered utility service.

Provisioning & Concierge

Groceries, supplies, local transport, guest arrival prep, and facility-approved concierge work.

Captains, Crew & Training

Captain referrals, crew support, onboarding sessions, safety training, and local operator help.

Operating surfaces

Built around marina staff, boaters, and approved contractors.

Marina staff

Approve the network and control every request path.

Staff decide which contractors are eligible, which services appear to boaters, when marina review is required, and how charges or completion records attach to the customer account.

  • Contractor approval queue with insurance, W-9, license, and access rules.
  • Service catalog publishing by category, dock, season, blackout window, and request mode.
  • Request inbox with staff assignment, vendor routing, quote review, and audit history.

Boaters

Request trusted services from the same account they already use.

Boaters browse only the services their marina has published, attach vessel and slip context, approve quotes, message about the job, and keep receipts with their Atlantis account.

  • Category browsing, saved vessel context, timing windows, notes, and photo attachments.
  • Quote approval, status tracking, reminders, and marina-approved payment options.
  • Service history tied back to the vessel, reservation, invoice, and marina membership.

Marketplace contractors

Receive qualified marina work without becoming an unmanaged directory.

Contractors get a focused workspace for onboarding, listings, quotes, scheduling, completion notes, and payout readiness while each marina keeps final visibility control.

  • Contractor profile, team users, documents, service areas, response targets, and payout status.
  • Lead inbox with vessel, slip, access notes, photos, requested timing, and marina policy context.
  • Quote, schedule, complete, invoice, and communicate without bypassing the marina record.

Boater experience

A service request flow that feels official because it is.

Boaters should not have to guess which dockside providers are allowed, insured, or familiar with the facility. The marketplace presents that facility's approved network as the trusted path to get work done.

Search by need

Boaters browse service categories that the facility has chosen to publish.

Pick vessel and slip

Requests include vessel context, slip location, timing, notes, and photos.

Know the next step

Each listing shows whether the service is instant-book, quote-required, or marina-confirmed.

Contractor listings

Show boaters who is approved, what they do, and how requests work.

Maintenance & Repair

Harborline Marine Service

Approved

Engine checks, electrical troubleshooting, impellers, and seasonal punch-list work.

Insurance on fileElectrical approvedSlip access
Request type

Quote required

Timing

Usually responds in 2 hours

Cleaning & Detailing

Bluewater Detailing Co.

Approved

Washdowns, wax, interior refreshes, stainless polishing, and recurring care plans.

Recurring plansMarina key accessPhoto completion
Request type

Next-day slots

Timing

Next available tomorrow

Catering & Events

Dockside Table

Approved

Prepared meals, private dock dinners, beverage packages, and arrival provisioning.

Insurance verifiedDockside deliveryBeverage service
Request type

Event request

Timing

48 hour planning window

Provisioning & Concierge

SlipReady Concierge

Approved

Groceries, ice, linens, local transport coordination, and guest-ready setup.

Provisioning approvedSlip accessGuest arrival prep
Request type

Concierge request

Timing

Same-day coordination

Facility controls

The facility controls every vendor relationship.

Contractors get a clean intake path, but the marina decides who appears, what they can offer, and when the facility should coordinate the work.

  • Approve which contractors are visible to boaters at each property.
  • Require insurance, W-9, licenses, service areas, and document renewal dates.
  • Choose request-only, quote-required, marina-confirmed, or instant-book service flows.
  • Set booking windows, blackout dates, slip restrictions, and marina markup or pass-through pricing.
  • Attach every request, quote, completion note, and invoice to the vessel and customer record.

Approval standards

Build trust before a vendor ever appears to a boater.

Standard 1

Facility-approved profile

Each vendor profile can hold insurance, licenses, W-9 status, service area, emergency contacts, and renewal dates.

Standard 2

Scope of work guardrails

Define what the vendor may offer, which docks or slips they can access, and when marina confirmation is required.

Standard 3

Operational accountability

Capture request history, quote status, completion notes, photos, and customer follow-up in the marina record.

Request workflow

From boater request to completed service history.

1

Approve the vendor

Staff approves the vendor, uploads required documents, and decides which services can appear to boaters.

2

Publish the listing

The facility controls category, service copy, pricing mode, request rules, availability, and visibility.

3

Route the request

Boater requests go to staff, the vendor, or both depending on the facility policy and service type.

4

Close the loop

Quotes, approvals, completion notes, payments, and service history stay tied to the customer and vessel.

Platform connections

Looking for Stripe, QuickBooks, cameras, or API partners?

Those live on the integrations page now. Marketplace is for contractor services approved by each facility for its boaters.

View integrations

FAQ

What marina operators ask most.

Can each marina choose its own contractors?
Yes. The marketplace is facility-controlled. Each property decides which vendors, contractors, categories, and services are visible to boaters.
Can services require marina confirmation?
Yes. A marina can make any service request-only, quote-required, marina-confirmed, or directly bookable depending on the workflow.
Can contractors receive requests directly?
Yes. Atlantis can route service requests to the vendor, staff, or both while preserving the marina record.
Do contractors get their own workspace?
That is the product direction. Contractors should have a focused portal for onboarding, service listings, quotes, schedules, completion notes, documents, and payout readiness.
Can vendors wait to publish until they are ready?
Yes. The public marketplace only shows vendors the marina has approved for boater requests, with service rules and required documents handled behind the scenes.
Can services be billed through Atlantis?
Service charges can be attached to the customer record and routed through the facility billing workflow when the facility wants centralized collection.
Is this different from integrations?
Yes. Marketplace is for facility-approved services offered to boaters. Integrations are platform connections like Stripe, QuickBooks, cameras, telemetry, and partner APIs.

Marketplace next step

Turn approved vendors into a cleaner boater service experience.

We will map your service categories, vendor approval rules, request routing, and billing handoffs so marketplace launch feels controlled from day one.