Aerial marina view with docked boats and waterfront buildings

Product Help

Turn Product Help into an operating guide for every staff screen.

Staff can ask workflow questions from the page they are using, open the related help guide, and get screen-aware support without leaving the Atlantis Marina dashboard.

-Help on every screen
-Guide This Screen
-Open Help Center

Product Help

Atlantis Marina dashboard

Guide This ScreenAsk Atlantis Bot

Example prompts

Where is the related Product Help guide?
How do I upload insurance?
Show me around this screen
Take me to SMS Delivery

Atlantis Bot

Staff platform guidance

Where is the related Product Help guide?

Product Help header with live screen context

Header: Product Help - Sunset Isle Yacht Club

Control: Guide This Screen

Control: Ask Atlantis Bot

Open workspaceHighlight area

Safe by design

Guides and drafts. Staff review actions.

Platform value

Atlantis Bot makes Atlantis Marina easier to adopt, train, and operate.

The business case is faster staff adoption, fewer repeated support questions, safer daily workflows, and a clearer path through the Atlantis Marina operating system.

Adoption

Make Atlantis Marina easier to roll out.

Staff learn the platform from the screen they are using, so training does not depend on memorized docs, repeated manager walkthroughs, or support back-and-forth.

Operations

Move questions into the right workspace.

Atlantis Bot turns daily prompts into safe route buttons, highlight buttons, and reviewable next steps across reservations, documents, messaging, accounting, and Facility Knowledge.

Control

Add AI help without surrendering control.

The assistant guides, drafts, and opens workspaces. Staff still review customer details, messages, documents, billing, and any future saved action.

Improvement

See where your team needs better guidance.

Atlantis Central analytics reveal common questions, weak help coverage, and training opportunities so owners and managers can improve guidance as staff use the platform.

Always in the workflow

Product Help is part of the dashboard, not a separate support destination.

From eligible staff pages, teams can guide the current screen, ask Atlantis Bot, or open the Help Center without losing their place in Atlantis Marina.

Atlantis Marina reservations workspace with Product Help controls for Guide This Screen, Ask Atlantis Bot, and Open Help Center

Top-of-page access

Product Help appears at the top of eligible dashboard pages with controls for screen guidance and Atlantis Bot.

Workflow answers

Atlantis Bot answers practical platform questions from approved workflows, screen metadata, and Product Help sources.

Guided screen tours

Screen targets let Atlantis Bot name and highlight important page areas during staff walkthroughs.

Help-center routes

When a Product Help guide is relevant, Atlantis Bot can render a safe route button to `/dashboard/support`.

Facility Knowledge bridge

Facility-specific SOPs can complement Product Help so staff understand how Atlantis works and how the marina wants the work done.

Fallback discipline

If the provided context does not answer a question, Atlantis Bot should say so and point staff to Product Help or a manager.

Help flow

From page confusion to the right next step.

Atlantis Bot helps staff move from "what is this screen?" to a concrete action without sending them into a separate support process.

Help center pattern

Product Help header with live screen context

Header

Product Help - Sunset Isle Yacht Club

Control

Guide This Screen

Control

Ask Atlantis Bot

Control

Open Help Center

Answer source

Product Help plus Facility Knowledge

Open

Staff opens a dashboard page

Product Help is visible in the page header where Atlantis Bot can be opened.

Ask

The staff member asks a page-specific question

Examples include "What can I do here?" and "Where is the related Product Help guide?"

Guide

Atlantis Bot answers from approved sources

The response can include steps, verification checks, route buttons, and highlight buttons.

Continue

Staff proceeds in the same workspace

The assistant supports the workflow without turning help into a separate destination.

Always nearby

Staff do not need to leave the page to ask for help.

The Product Help header gives every eligible dashboard page a clear place to start. Staff can open the help center, ask Atlantis Bot, or request a guided screen explanation.

  • Guide This Screen for page orientation.
  • Ask Atlantis Bot for workflow questions.
  • Open Help Center for full staff guides.

Screen context

Answers match the current workspace.

Atlantis Bot uses route metadata, screen targets, and role context to keep answers relevant to the page staff are using.

  • Reservations answers can reference the Guided Reservation panel.
  • Documents answers can reference review lists and filters.
  • SMS answers can route staff to delivery attempts and status troubleshooting.

Knowledge sources

Product Help and Facility Knowledge work together.

Product Help explains Atlantis Marina workflows. Facility Knowledge adds marina-specific SOPs, policies, and operating preferences for staff.

  • Use Product Help for platform behavior.
  • Use Facility Knowledge for local SOPs and facility rules.
  • Use Atlantis Bot to connect both while staff stay in the dashboard.

Atlantis Marina workspaces

A platform assistant, not a disconnected chat window.

Atlantis Bot supports the operating surfaces where staff manage reservations, documents, messaging, Facility Knowledge, accounting, and daily work. The help happens where the work happens.

Atlantis Marina workspace showing Product Help controls and the Atlantis Bot assistant

Product Help entry point

Staff can start with the dashboard and open Product Help or Atlantis Bot from the place they are working.

Atlantis Marina Facility Knowledge staff workspace

Facility Knowledge

Marina-specific procedures sit beside Product Help so answers reflect both the product and the facility.

Atlantis Marina documents workspace

Documents

Product Help can explain document workflows such as insurance upload, review, validation, and follow-up.

Atlantis Marina messaging workspace

Messaging and SMS

Atlantis Bot can route staff toward messaging and SMS delivery workflows when communication needs troubleshooting.

FAQ

Questions marina teams ask before using Atlantis Bot.

Atlantis Bot can make mistakes. For questions, call +1 561-410-6821 or email Help@atlantiscontrolsystems.com. Staff should review important information before acting.

Is Product Help separate from Atlantis Bot?+

Product Help provides platform guidance that Atlantis Bot can use inside the dashboard. Atlantis Bot makes that help conversational, screen-aware, and easier to act on.

Can staff use it during live operations?+

Yes. Atlantis Bot is designed to stay available while staff continue working in dashboard workspaces.

Can Atlantis Bot open pages for staff?+

Yes. Atlantis Bot can offer safe route buttons to open the right Atlantis Marina workspace.

Atlantis Bot

Give every staff member a confident path through Atlantis Marina.

Built for marina owners, dockmasters, facility managers, reservation staff, and accounting teams that need the platform to feel easier from the first question.