Aerial view of a marina with boats and waterfront buildings

Atlantis Central analytics

See where staff need help before support tickets pile up.

Atlantis Central turns Atlantis Bot usage into a leadership signal for adoption, common questions, feedback, response mode, training gaps, and knowledge coverage.

-Adoption signals
-Knowledge gaps
-Training opportunities

Product Help

Atlantis Marina dashboard

Guide This ScreenAsk Atlantis Bot

Example prompts

Which questions are staff asking most?
Where are people getting stuck?
Which answers are local versus model-generated?
What Product Help should we improve next?

Atlantis Bot

Staff platform guidance

Which questions are staff asking most?

Atlantis Bot usage by screen and response mode

Adoption: 84 staff questions this week

Top screen: Reservations - Guided panel

Response mode: 62% local answers

Open workspaceHighlight area

Safe by design

Guides and drafts. Staff review actions.

Platform value

Atlantis Bot makes Atlantis Marina easier to adopt, train, and operate.

The business case is faster staff adoption, fewer repeated support questions, safer daily workflows, and a clearer path through the Atlantis Marina operating system.

Adoption

Make Atlantis Marina easier to roll out.

Staff learn the platform from the screen they are using, so training does not depend on memorized docs, repeated manager walkthroughs, or support back-and-forth.

Operations

Move questions into the right workspace.

Atlantis Bot turns daily prompts into safe route buttons, highlight buttons, and reviewable next steps across reservations, documents, messaging, accounting, and Facility Knowledge.

Control

Add AI help without surrendering control.

The assistant guides, drafts, and opens workspaces. Staff still review customer details, messages, documents, billing, and any future saved action.

Improvement

See where your team needs better guidance.

Atlantis Central analytics reveal common questions, weak help coverage, and training opportunities so owners and managers can improve guidance as staff use the platform.

Always in the workflow

Product Help is part of the dashboard, not a separate support destination.

From eligible staff pages, teams can guide the current screen, ask Atlantis Bot, or open the Help Center without losing their place in Atlantis Marina.

Atlantis Marina reservations workspace with Product Help controls for Guide This Screen, Ask Atlantis Bot, and Open Help Center

Adoption trends

See whether staff are using Atlantis Bot and which dashboard areas generate usage.

Common questions

Repeated prompts can reveal onboarding gaps, confusing workflows, or missing Facility Knowledge.

Response mode visibility

Understand whether answers came from local workflow logic, model generation, or errors.

Feedback capture

Staff can mark responses helpful, not helpful, or missing information so teams can improve knowledge sources.

Redacted previews

Analytics publishing redacts emails, phone numbers, payment numbers, and other sensitive patterns from previews.

Cost discipline

Local answers handle common workflows where possible, with a low-cost model strategy for generative answers.

Insight loop

Usage data improves training and help content.

Atlantis Bot is not just an assistant. It becomes a signal layer for onboarding, support load, and product help quality.

Central dashboard

Atlantis Bot usage by screen and response mode

Adoption

84 staff questions this week

Top screen

Reservations - Guided panel

Response mode

62% local answers

Feedback

9 missing-info signals

Next action

Improve insurance upload guide

Use

Staff ask questions in the dashboard

Requests include current path, screen ID, staff role, response mode, latency, and safe metadata.

Publish

Analytics publish to Atlantis Central

Events are sent with redacted previews and question fingerprints for trend analysis.

Review

Managers inspect adoption and gaps

Common topics, missing-information feedback, and screen patterns point to training needs.

Improve

Teams refine Product Help and Facility Knowledge

Better source content improves future answers and lowers support burden.

Leadership view

Atlantis Central turns staff questions into operating signals.

Managers can use Atlantis Bot activity to see where staff need more training, which workflows create uncertainty, and where Product Help or Facility Knowledge should be improved.

  • Track chat requests by property, screen, staff role, and response mode.
  • Use feedback ratings to find weak answers.
  • Review common question categories during onboarding check-ins.

Adoption

Training gets better when support demand is visible.

Managers and onboarding teams can use usage patterns to shape follow-up training, improve facility SOPs, and help each marina get more value from Atlantis Bot over time.

  • Spot questions that repeat across new staff.
  • Find screens where staff need more guided tours.
  • Close knowledge gaps before they become support tickets.

Model strategy

Keep AI useful without making every answer expensive.

Atlantis Bot resolves common questions locally when possible and uses a low-cost default model for questions that need generation from Product Help, screen context, role context, and Facility Knowledge.

  • Local workflow answers for common navigation, screen guide, role, draft, SMS, rates, and reservation questions.
  • Model answers only when local guidance is not enough.
  • Analytics include response mode so teams can understand usage mix.

Atlantis Marina workspaces

A platform assistant, not a disconnected chat window.

Atlantis Bot supports the operating surfaces where staff manage reservations, documents, messaging, Facility Knowledge, accounting, and daily work. The help happens where the work happens.

Atlantis Marina operations dashboard

Operations demand

Staff questions reveal which dashboard areas create the most support demand during daily operations.

Atlantis Marina reservation requests workspace

Reservation questions

Recurring reservation prompts help managers identify where onboarding and Product Help should improve.

Atlantis Marina audit workspace

Audit and feedback

Feedback and usage patterns help teams refine guidance while preserving staff accountability.

Atlantis Marina Facility Knowledge workspace for knowledge updates

Knowledge gaps

Missing-information signals point teams toward Product Help and Facility Knowledge updates.

FAQ

Questions marina teams ask before using Atlantis Bot.

Atlantis Bot can make mistakes. For questions, call +1 561-410-6821 or email Help@atlantiscontrolsystems.com. Staff should review important information before acting.

Where do Atlantis Bot analytics live?+

Atlantis Bot usage analytics live in Atlantis Central.

Who benefits from analytics?+

Owners, facility managers, onboarding teams, and support teams can use the data to improve training, support, and adoption.

Do analytics replace staff feedback?+

No. Analytics complement manager observations, staff feedback, support conversations, and onboarding check-ins.

Atlantis Bot

Give every staff member a confident path through Atlantis Marina.

Built for marina owners, dockmasters, facility managers, reservation staff, and accounting teams that need the platform to feel easier from the first question.