Message your marina and find Atlantis support

Messages is your marina inbox. Choose the conversation and marina that match the question so staff see the right account context. For Atlantis product or sign-in support, open Support from your account menu.

1. Step 1Use the left conversation list to open the latest thread.
2. Step 2Start a new conversation when the subject is unrelated to an existing thread.
3. Step 3Choose the marina before sending a new message.

Support is faster when the message names the page, invoice, reservation, document, or vessel involved.

1. Step 1For billing, include the invoice number.
2. Step 2For reservations, include the stay dates.
3. Step 3For documents, include the document type and upload time.

Messages are best for account follow-up. If the issue is urgent, call the marina office or emergency line shown by the marina.